RevQuake (“RevQuake,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or use our services.
By using our website or submitting your information, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Business or company name
Email address
Phone number
Information submitted through contact forms or chat
Information you provide when scheduling a consultation
Communications between you and RevQuake
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, referring pages, pages visited, and general website usage information.
How We Use Information
We may use the information we collect to:
Respond to inquiries and requests
Provide information about RevQuake services
Schedule and manage consultations
Provide website, lead generation, automation, follow-up, and related business services
Communicate with prospective and existing customers
Send service-related notifications and updates
Send marketing communications when appropriate consent has been provided
Improve our website, services, and customer experience
Maintain and secure our systems
Comply with applicable legal and regulatory requirements
SMS & Communications
When you voluntarily provide your mobile phone number and provide the appropriate consent, RevQuake may send you text messages.
Depending on the consent you provide, messages may include marketing and promotional communications, responses to inquiries, appointment confirmations and reminders, service updates, follow-up communications, and other communications related to RevQuake.
Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services.
You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.
RevQuake will honor applicable SMS opt-out requests.
SMS Consent and Data Sharing
RevQuake does not sell, rent, or share SMS consent information for third-party marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This limitation applies specifically to mobile information, SMS opt-in data, and consent associated with our text messaging program.
That paragraph is especially important — HighLevel currently requires that non-sharing language for A2P submissions.
How We Share Information
We may share information with trusted service providers when reasonably necessary to operate our business and provide our services.
These providers may assist us with website hosting, communications, customer relationship management, scheduling, analytics, automation, and other operational functions.
We do not sell your personal information to third parties for their independent marketing purposes.
SMS opt-in information and consent are handled according to the restrictions described in the SMS Consent and Data Sharing section above.
Third-Party Services
RevQuake uses third-party technology and service providers to operate portions of our business.
This may include GoHighLevel/LeadConnector, which may provide customer relationship management, website, form, chat, scheduling, automation, email, and SMS communication functionality.
These providers may process information on our behalf as necessary to provide their services.
Their handling of information may also be governed by their respective privacy policies and terms.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to operate the website, understand visitor activity, improve performance, and measure the effectiveness of our services and marketing.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and legal records, resolve disputes, and comply with applicable obligations.
Your Privacy Rights
Depending on where you live, you may have certain rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.
You may contact RevQuake using the information below to submit a privacy-related request.
You may unsubscribe from marketing emails using the unsubscribe option provided in applicable emails and may opt out of SMS messages by replying STOP.
Children's Privacy
RevQuake's services are intended for businesses and adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, or legal requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how RevQuake handles personal information, contact us at:
RevQuake
Website: www.revquake.com
Email: [email protected]
Phone: 1-217-290-1003